Client Servicing

Full Time

About us
Fresh Box Media is a Thane-based creative agency specializing in design, branding, and marketing. We work with clients across industries to create impactful campaigns that drive real results. At Fresh Box Media, we value creativity, collaboration, and continuous growth.
Who We’re Looking For
We are looking for a proactive and client-focused Client Servicing professional who can manage client relationships and ensure smooth execution of projects. If you have strong communication skills, enjoy coordinating with creative teams, and can manage multiple projects in a fast-paced agency environment, this role is for you.
What You’ll Do
  • Manage client accounts and act as the primary point of contact for client
    communication.
  • Understand client requirements and translate them into clear briefs for internal teams.
  • Coordinate with creative, content, and other internal teams to ensure timely project
    execution.
  • Ensure all deliverables meet client expectations and follow relevant pharma
    guidelines and compliance requirements.
  • Manage project timelines, track progress, and ensure timely delivery.
  • Share regular project updates and reports with clients.
  • Build and maintain strong client relationships through effective communication and
    coordination.
  • Handle multiple projects simultaneously while ensuring smooth workflow and quality
    delivery.
What You Bring
  • 2–6 years of experience in Client Servicing, preferably in a creative or advertising
    agency.
  • Experience handling pharma clients is preferred.
  • Basic understanding of pharma marketing and compliance requirements.
  • Excellent communication, interpersonal, and coordination skills.
  • Ability to understand client requirements and communicate briefs effectively.
  • Strong organizational skills with the ability to manage multiple projects and
    deadlines.
  • A proactive approach to problem-solving and client relationship management.
  • Ability to work collaboratively in a fast-paced team environment.
Why Join Fresh Box Media?
  • Work with a dynamic and creative team.
  • Exposure to diverse brands and industries.
  • Opportunity to work on exciting and challenging campaigns.
  • Supportive culture that encourages creativity, innovation, and professional growth.
Pay
We offer a competitive salary based on your experience and skills.
How to Apply

Send your resume and a brief note about your most successful project to hr@freshboxmedia.in. To show you’ve read this carefully, include your most-used tool in the subject line and why it’s your go-to.

* FreshBox Media is committed to equal employment opportunities and does not discriminate against any employee or applicant for employment based on factors such as race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status. We actively seek individuals to join our team and do not engage with recruiters, agencies, or offshore firms in our hiring process.

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